Mark Hortsman’s first critical behavior that he discusses in the book The Effective Manager is getting to know your people. The manager that know his or her team members better than average are also better than average at getting results. Makes a lot of sense right! Every person that we work with is an individualContinue reading “The Effective Manager: Get to Know Your People”
Tag Archives: teams
15 Minute Meeting
Mark Hortsman completed an interesting study that he talks about in the book The Effective Manager. With this idea about the 15 minute meeting, they were able to impact the actions of a manager. They were able to impact employee retention in 90% of managers 90% of the time. The actions that make some manager’sContinue reading “15 Minute Meeting”
Feedback: The Manager
I LOVE performance reviews. In a previous job, there was no scheduled performance review process so every year on my hire date, I would sit my boss down and ask for feedback. He hated it, I loved it. I always figured that you can’t improve if you don’t know what direction you are heading orContinue reading “Feedback: The Manager”
What’s your 20%?
The Pareto Principle! 80% of your outcomes are determined by 20% of your inputs. I’ve heard this principle in business, sales, exercise, weight loss and relationships. Twenty percent of your customers give you 80% of your sales,etc. The problem, I think is determining what that 20% really is for each person and each team. WithContinue reading “What’s your 20%?”
Pigs and People 